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Concord Shutting Down, Sony Offering Full Refunds

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Sony has introduced that live-service hero shooter Harmony will likely be shutting down efficient Friday, and that every one gamers who’ve bought the sport will likely be entitled to refunds.

In a PlayStation Weblog put up, Sony says that it has been “listening carefully” to Harmony suggestions. The studio says that whereas a lot of Harmony’s qualities “resonated” with its participant base, “different features of the sport and our preliminary launch did not land the best way we might supposed”.

For that cause, Sony says it is taking Harmony offline on September sixth, which is that this Friday. The corporate says that it’s going to “discover choices, together with these that may higher attain our gamers”.

Harmony will likely be no extra starting this Friday.

Along with taking the sport’s servers offline, Sony says it’s going to offer “a full refund for all players who’ve bought the sport for PS5 or PC”. That is everybody who purchased it, since Harmony is not obtainable on some other platforms.

When you purchased it both from the PlayStation Retailer or from PlayStation Direct, you may be issued a refund “again to your unique fee methodology”.

Issues are slightly completely different for those who bought Harmony from different platforms. Steam gamers will likely be issued a refund “over the approaching days”, as will the Epic Video games Retailer. Bodily retailers, in the meantime, can have their very own refund processes to which it is best to refer for those who purchased the sport from them.

As soon as you have acquired your refund, you will not have entry to Harmony anymore, which means that Sony is not simply going to be taking this one offline for a couple of weeks.

Sony taking Harmony offline is a shocking blow to a recreation that was presupposed to be one of many cornerstones of the studio’s live-service method.

Final 12 months, Sony revealed that it might launch simply six of its previously-planned twelve live-service video games earlier than the top of the 2025 fiscal 12 months, and since Harmony is presumably a kind of six video games, its failure ought to most likely trigger Sony execs to do some severe soul-searching.

It is exceptional that Sony is selecting to take Harmony offline lower than two weeks after its launch, however on condition that the sport attracted simply shy of 700 concurrent gamers at its peak (on Steam, that’s), it is a determination that makes some sense. Keep tuned for extra on this.



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Tags: ConcordFullofferingRefundsShuttingSony
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