At PipeFlare, we’re all the time searching for methods to enhance your expertise and improve our neighborhood engagement. To raised serve our customers and streamline our communications, we’re making some essential modifications to our social media and neighborhood construction.
Why the Change?
Presently, we’ve a number of communication channels, which may result in confusion and slower response instances. To simplify our interactions and guarantee which you can simply attain us, we’re consolidating our neighborhood communication to at least one major platform: Discord.
Key Adjustments:
Transition to Discord: We will likely be linking everybody to our Discord server, which is able to function the central hub for all neighborhood interactions. This may allow us to supply a extra organized and environment friendly communication area.Closure of Telegram Messages: Efficient instantly, we are going to flip off messaging on Telegram. We encourage all customers to shift their conversations to Discord for a extra seamless expertise.Buyer Assist on Discord: For any assist inquiries, please attain out by way of Discord. Our staff will likely be monitoring the server intently, making certain that you simply obtain well timed help. Our e-mail assist will not be monitored.Revamping Discord Channels: Inside our Discord server, we will likely be revamping the channel construction. We’ll cut back the variety of channels, specializing in these which are most lively and related to our neighborhood’s wants. This may assist eradicate litter and make it simpler so that you can discover the knowledge you want.
What This Means for You
These modifications are designed to make it simpler so that you can get assist when wanted. By streamlining our communication, we are able to make sure that our staff is extra responsive and that you simply obtain the assist you deserve.
We admire your understanding as we implement these modifications, and we stay up for seeing you on Discord! Thanks for being part of the PipeFlare neighborhood.
Keep tuned for extra updates, and don’t hesitate to succeed in out when you have any questions.
Greatest,The PipeFlare Crew